How to solve Windows 7 ‘Devices and Printers’ forever loading and blank?


I still remember when I was using the RC bit of Windows 7 Ultimate, I had problem loading the Devices and Printers option, where it takes forever to load and remains blank. Then I kept searching in many forums but seems not much people had this problem, and no one could provide a solution but one day I foun this post from snappydog:

Really weird, when selecting Devices and Printers (Device Stage) in the menu the progress bar would take forever and never display anything – just blank.

Finally discovered it was actually a bluetooth issue in services. I don’t even know why I looked there – –

THE FIX at least for me..

Click Start button, type “services” into the search program and files box. This brings up a list in the menu, select Services. This should open a list of local services on your system.., Find ‘Bluetooth Service” and make sure it has started, right click and set to ‘automatic’ (mine was already set), Select “Bluetooth Support Service” and start, set to automatic (mine was set on manual) —

This fixed my issue, hopefully yours as well..

So, yup, it definitely fixed my problem, and I repost it in several Windows 7 forum and it did helped some people as well, so hopefully you see this if you facing this problem and pulling your hair.

31 thoughts on “How to solve Windows 7 ‘Devices and Printers’ forever loading and blank?”

    1. Hi Charlie,

      Sorry that the fix doesn’t work for you. Do you have the same symptom even after restarted your PC/Laptop? How about the printer spooler?


  1. You could not have been MORE RIGHT on this problem! This was the only post I found that listed the Device and Printer problem the same way as my problem!
    Home Run!!
    Kedith Stephens

  2. This solution is not solve my problem guys. that the device & printers are not shown and also one another problem in my internet explorer 8 whenever i click an new link means when it opens in new tab or in new window it does not load. it was stay on blank white page and it shows the loading(rotating blue icon) symbol.

  3. Kudos for the solution. It was that simple and I would not have found it if not looking at this forum. Thanks!

  4. This problem was vexing me for a while, now! Bluetooth Support Service was disabled. Thanks for the solution!

  5. It may be December 2012 but your suggestion still does the trick for me too ! I couldn’t set the service to automatic, so used WinOptimiser to set it, restarted and then yes, it worked perfectly. Many thanks.

  6. Thank you it sure worked for me, but don’t understand what blue tooth services has to do with printers, but it worked !!

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